Vsee Messenger For Pc
- VSee for Desktop: On Mac and PC, VSee offers additional collaboration features like file transfer and screen sharing. Group video calls and instant messaging work between PC, Mac, iPad, iPhone, and Android. Learn more at vsee.com.
- For VSee Messenger users, please visit this link for a step-by-step guide. For VSee Clinic (Waiting Room) users, go to your provider’s clinic URL and click the Login button on the upper right corner of your window.
- Download apps by VSee, including VSee Messenger for iPad, VSee Messenger, VSee Clinic for Patient, and many more.
- VSee ACCESSING YOUR VIRTUAL TELEHEALTH CLINIC VISIT USING A COMPUTER WEB BROWSER 5a. For Windows computers, follow the instructions to install VSee application. When completed, click NEXT to launch the application. For Macs, follow the instructions to install VSee Messenger application. When completed, click NEXT to launch the application.
1-1 CHATS AND CALLS
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All chat messages will be automatically archived by the system after 30 days.
1. Open the VSee Messenger app.
2. Click on the contacts icon. On the search box, type the name or email address of the contact.
3. Hover your mouse over the contact, choose either the chat or videoicon. Alternatively, you can double-click on the contact's name.
4. Start typing your message to chat or click on the video icon to call.
CALL TESTING SERVICE
A very useful feature to check if your audio and video are working properly is to call VSee's call testing service. You can do this by calling demo@vsee.com.
Sometimes, demo@vsee.com may not be available due to server maintenance and/or updates. If it is busy, just keep trying and eventually you should be able to get through. Please contact us at help@vsee.com if it keeps on ringing busy.
MUTE YOUR MIC AND SPEAKER
You can only mute your own mic and speaker. To do this, simply click on the mic and video icon.
ADJUST A PARTICIPANT’S AUDIO VOLUME
Open the video window of the specific participant. Move his volume slider according to your preference.
GROUP CHATS
1. Click on the message icon then on the compose icon.
2. On the search box, type and click on the name of the contacts you want to chat with.
3. Alternatively, you can right-click on a contact group and select Chat with this Group.
4. To make it a persistent group chat, you must name the group chat.
5. Add more contacts to the group chat by clicking on the add contact icon. To start a group call, click on the video icon.
6. For more group chat options, click on the 3 horizontal dots.
Hide group info- This will hide the list of participants in a group chat.
Mute notifications- Mute chat notifications of a specific group chat.
Archive - This will remove a group chat from your list of messages.
Leave group - When you leave a group chat, other participants will see a note that you left.
IN CALL CHATS
In Call chats are temporary and disappear moments after a call has ended. It is used to create a quick chat window that all participants in a call can access.
1. While in a call, click Chat. If you are in a 1-1 call, this will just create a normal chat with the participant you are in a call with.
2. Another way is to open the VSee Messenger app, click on the 3 horizontal dots then Call / Meeting > In Call Chat.
ABOUT GROUP CALLS
GROUP CALLS > ADD PARTICIPANT
1. You may add participants in an ongoing 1-1 call, making it a group call. On your video window, click More then Add Participant. In doing so, you also view the meeting link info and phone number (with PIN) assigned for that meeting.
2. Search for your contacts to add to the call. Click Done to start calling them.
If you wish to invite others via a VSee meeting link or via phone, click on copy the meeting instruction and send the details to them.
GROUP CALLS > CALL ALL USERS IN A GROUP CHAT
Go to the group chat and click on the video icon.
Vsee Messenger
GROUP CALLS > CALL ALL USERS IN A CONTACT GROUP
Right-click on a contact group and select Call this Group.
GROUP CALLS > MAXIMUM NUMBER OF PARTICIPANTS
While VSee is technically capable of supporting up to 32 concurrent meeting participants, in reality, this would almost never happen due to network and CPU limitations. Indeed, many users will have quality issues with as few as 6 users in a call, so we typically recommend that you limit your group calls to 3-6 participants.
It's also helpful to know that most ISP's give you lower upload speeds and higher download speeds, so you may think you have plenty of bandwidth, when it's only your download speed that is sufficient.
VSee will automatically scale down A/V quality when it notices that it can not send all its data to all users. This might sometimes appear as a sudden blurriness.Hence, if everyone is on a great network and fast computers, it is completely possible to do larger groups calls. In fact, we regularly have 8-15 callers during our weekly staff meetings.
GROUP CALLS > TIPS AND TRICKS DURING A LARGE GROUP CALL
- Have participants with low upload bandwidth mute their video.
- Mute your audio while not talking and unmute when you need to talk to.
- If you are sharing an application, consider sharing only the relevant areas by making it smaller.
- Make sure no other applications (or devices on your network) are using up bandwidth (downloading, streaming media, etc.)
- Plug in a network cable instead of Wi-fi.
JOIN A CALL VIA PHONE
If you are experiencing unexpected network or hardware issues, or simply cannot join a video call, do not fret! You have an option to join by phone dial-in.
1. On your video window, click More then Join via Phone.
2. Call the number and enter the PIN provided. Once connected, do not forget to click Disconnect Computer Audio to avoid echo.
VIEW RECENT CALLS
Open the VSee Messenger app. Click on the video icon to view your recent calls. Logging out will delete all your recent call records.
Vsee Messenger Download
Basic VSee Clinic Tutorial
Get a detailed walk-through of our Basic VSee Clinic
- [0:21] Provider Dashboard Overview
- [0:42] When patients enter your waiting room and how to do one-click video calling
- [1:26] Small Group Video Calls, Guest Invite-Linkl
- [2:09] How to invite patients to a video visit, setting up your calendar
- [2:52] How to set up your Basic VSee Clinic profile, notifications, credit card payments, etc.
- [4:30] Walk-through of the patient experience for Basic VSee Clinic
- [6:16] How to upgrade from your Free VSee Clinic plan
Getting Started With VSee Clinic for Providers
Get quick help for using your VSee Clinic in this playlist of 11 short tutorials covering:
VSee Clinic Admin Panel 1-Min Tutorials
Learn the backend tools to monitor and set up waiting rooms, generate reports, and manage scheduling.
*To use, the Admin Panel must be enabled for your clinic
VSee Clinic Patient-Side Demo
Detailed walk-through of the patient experience for VSee Clinic
- [0:00]Ways patients can get to your clinic with url and what do they see
- [0:42]What can patient do when they go to your Clinic
- [1:15] Patient Walk-in Visit flow
- [3:53]Patient self-scheduling
VSee Clinic Provider-Side Demo
Detailed walk-through of how to set up your VSee Clinic
- [0:00]What will you see after you login on the dashboard
- [0:53]Setting up your cilnic
- [1:36]Setting up your calendar
- [2:19]What are the other features available
- [2:49]How to start a visit
VSee Clinic: Remote Patient Monitoring Quick View
VSee’s all-in-one teleehealth platform lets you easily turn on remote patient monitoring features to add on to your video visit services. It lets you
- Track all your patients in one dashboard
- Screen and prioritize high-risk patients based on health readings
- Receive auto-notifications for high-risk patients
- Capture recordings for reimbursement
VSee Clinic Demo – Medical Assistant Flow
Quick walk-through of the VSee Clinic flow for a patient, provider and medical assistant
- [0:11]VSee Clinic workflow for Patients
- [1:41]VSee Clinic workflow for Medical Assistant
- [2:48]VSee Clinic workflow for Providers
VSee Messenger Basics (PC)
- Start a call
- Add others for a group call
- One-click screen share & annotation for frictionless collaboration
- Drag and drop file transfer
VSee Messenger 1-Min Tutorials (PC)
Use the Messenger app for greater video calling convenience